Customer Testimonials and Junk Removal Reviews

Reviews

Excellent
5.0
Based on 1289 reviews
Jessica Weidner
1 month ago
First time user, but won’t be my last. Process was so easy! I got a response immediately after sending online request. Availability was flexible and pick up crew was fast, friendly and professional. The price was fair and well worth it based on the service. Highly recommend!
Colleen F
2 months ago
This process was flawless! I was trying to empty a home in PA while residing in NY. Josh was super helpful and flexible making it easy to place the items outdoors for pickup. Communication through your the day was excellent. I knew when they were on the way, when the garbage was removed and sent an easy Venmo payment! Would highly recommend!
Jeff Stell
2 months ago
This is the first time that I’ve used a junk removal service. They had provided me a window of time during which they would arrive, and said that they would text me at least 20 minutes beforehand to give me a heads up that they are on their way. They did exactly that, and arrived towards the beginning of the original time window. James was very friendly and quickly placed the items in their truck. Making payment was very easy using Venmo. I’m very pleased with their service and their price was very good compared to others that I called around for. I will definitely use them again in the future.
Quick response and good flexibility with appointments. The guys came on time. This was a large sectional in the basement and they were very efficient. Reasonably priced. Would definitely use again.
Peter Orphanos
4 months ago
On time. Respected our home and cleanliness. Worked through pricing for work. Initially under staffed to do the job timely but leader got help. Ended up with 4 people supporting. Price seemed fair.
K C
4 months ago
They came to give me a quote today. While they were slightly higher than other quotes, Christian and his partner were so incredibly professional and friendly that I wanted to work with them. When I said yes, they said do you want us to take everything now? Huge bonus! It was raining, they took off their shoes and loaded everything in 20 min. I will absolutely be using JD for all our removal needs. Great experience!
Kevin Powers
5 months ago
The JP Junk team was great! I scheduled a pickup with less than 24 hours notice, and they had no issue accommodating. Christian and Henry were in and out in less than 20 minutes! I'll definitely be recommending JP Junk to anybody who needs their services.
Heidi
6 months ago
super fast service. i was looking for a haul away service and they replied back so fast and came the next day to take away my items! for the price i think it’s definitely worth it and reasonable. will be reaching out to them for the next haul away, highly recommend these guys 😊
Jay Chaffin
8 months ago
I’m really impressed with JP Junk Removal. I had a swingset in my backyard that the kids have long outgrown. I sent them a few pictures and got an estimate within an hour for its removal. The kids begged to keep it for one more summer so we did. Then earlier this week I reached back out and again got an immediate response. They offered me some very convenient options for times including one just a couple of days later the service was quick and thorough and their fee was very fair. I absolutely would call them first next time I need something removed.
Martha Zinni
8 months ago
From the start my overall experience was much better then I had hoped for. Scheduling was a breeze, they arrived on time. The 2 young men worked hard to not only remove my stuff, they left everything nice and neat. Plus, they were professional and friendly. I will definitely use them again!
Marina Soyfer
8 months ago
The best customer service! I contacted them on Saturday (off hours), expecting to hear back on Monday. I received a text within hours of leaving a message. I explained and sent pictures of what was needed to be taken out of the house and again within minutes I had a price quote and a time frame as to when the service could be done. I hope they stay in business forever, I would definitely use them again without a doubt. Thank you, you deserve 100 stars!
Syreeta Sanchez
8 months ago
The guys were on time, efficient, genuinely nice, and had a great sense of humor. Which isn't necessarily important to the job itself, but its nice to be around down to earth people. They got the job done fast. Payment was easy. 10/10 would recommend.
Tracie McCourt
10 months ago
I cannot be more impressed by the level of service. I contacted them after hours, received text messages regarding my needs, and was able to arrange my pickup on the date.,..all in a matter of 2 business days. I'm so happy. JP Junk Removal was also cheaper than what I was quoted previously. The guys that came to the house were awesome (apologies as I don't remember their names). Very professional, on time, provided update on their arrival, and worked within my window without issue. JP Junk Removal, your are certainly primo example of full customer service. We need more of you in the world. Thank you so much! Tracie McCourt
Jake Gaspari
10 months ago
We had a last minute need to dispose of an old appliance and need d it removed asap. Josh at JP Junk Removal was very easy to work with and made arrangements to pick up the appliance by the end of that day. Great customer service and very easy to work with. I will definitely be using them again when the time comes.
Theresa Miller
12 months ago
JP Junk Removal was by far the best business I have ever had the pleasure of doing business with! Scheduling the appointment was very easy and they showed up before the scheduled time. Christian, James and the other two guys were very professional, efficient, reliable, worked hard and were super friendly. They did an outstanding job from beginning to end! I would 100% recommend and definitely hire them again! Thank you so very much!!!
Sarah Johnson
12 months ago
Great experience! Highly recommend! Wonderful communication and quick service. Nice staff. They were able to fit me in for a couch sectional removal on short notice. I really like that they try to keep items removed out of landfills! Will use service again when needed. Thanks again!
Jason Leary
1 year ago
Great guys to work with. Patio was a lot thicker than I remember doing (100% my fault). Simple and fair to add the additional work as we went along. Completed in a very timely manner. Will definitely hire again if I need any demo or anything removed from my property.
Patricia Becker
1 year ago
Did a terrific job removing my hot tub! Very quick and efficient. Great communication throughout. Took care to ensure no damage to my bluestone patio. I will call JP Junk Removal for any future junk removal needs!
Ebony Harris
1 year ago
The team arrive within the time posted and quickly removed the junk. I definitely will use the service again.
Robert H.
1 year ago
Great job. Worked with us on a tight time frame. Arrived on time. Both guys very professional and courteous. Will definitely use again.
David Lashley
1 year ago
After my father-in-law passed away, we realized that the attic of his house was full of 60 years worth of memorabilia and junk. It was going to be a daunting task for us to clean out. I reached out to JP junk and they came out and looked at it and gave us a fair estimate And we scheduled the work. The day came, and they were right on time and two men worked tirelessly to bring down load after load after load from the attic. They took great care to make sure that nothing got broken and they cleaned up completely after they were all done and now they’ve just left and it’s like they were never here. I would use this service again in a heartbeat. A great job and good value.
Jim was fantastic! 100% professionalism. When he arrived, I had somewhat organized, yet messy, stacks of wood. So Jim came, like a one man army, did a great job cleaning everything out of my backyard. Quick and efficient.
gina whittle
1 year ago
JP Junk Removal did a fantastic job removing my hot tub. Easy scheduling, fast service and a very kind, professional person. Highly recommend!
Excellent service. I appreciate so much when associates like those who came to my house today are friendly and professional. Thanks Jim and team. Really great price too! Highly recommend!
Lori Cropp
1 year ago
Amazing service! I emailed for a quote to remove some concrete steps- got a quote within an hour with availability to do the job in 4 days. They communicated all through the process and gave me a time window agreed on. Next thing I knew I had a text with a picture of the job done hours earlier than expected. The site was extremely clean with no damage to my lawn etc. Can’t recommend enough, amazing company to do business with!

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